Comments on: Post-BiB10 Thoughts: Mostly About User Experience https://booksquare.com/post-bib10-thoughts-mostly-about-user-experience/?utm_source=rss&utm_medium=rss&%23038;utm_campaign=post-bib10-thoughts-mostly-about-user-experience Dissecting the publishing industry with love and skepticism Sat, 22 Jan 2011 16:45:41 +0000 hourly 1 https://wordpress.org/?v=6.9.4 By: [repost] NoLogo/ Non sono un libro, sono un ebook https://booksquare.com/post-bib10-thoughts-mostly-about-user-experience/#comment-172612 Sat, 22 Jan 2011 16:45:41 +0000 http://booksquare.com/?p=3775#comment-172612 […] da Internet Archive e sponsorizzata da ÒReilly, si nota subito come nel programma e tra i partecipanti spiccano per assenza proprio gli editori tradizionali, ancora convinti che il web sia solo un […]

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By: Shelley https://booksquare.com/post-bib10-thoughts-mostly-about-user-experience/#comment-172496 Fri, 26 Nov 2010 16:46:51 +0000 http://booksquare.com/?p=3775#comment-172496 I’m caught between a rock and a hard place: on the one hand, as a writer, I don’t like the idea of an electronic gadget replacing a book; on the other hand, that Kindle that can read out loud is an incredible life-changer for people with macular degeneration.

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By: Shelley https://booksquare.com/post-bib10-thoughts-mostly-about-user-experience/#comment-172473 Thu, 11 Nov 2010 17:13:45 +0000 http://booksquare.com/?p=3775#comment-172473 This is so hard to understand….

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By: Mary Tod https://booksquare.com/post-bib10-thoughts-mostly-about-user-experience/#comment-172469 Tue, 09 Nov 2010 14:26:22 +0000 http://booksquare.com/?p=3775#comment-172469 I am astonished that the big publishing houses were not at this event. But then, I reminded myself that they are not yet in the consumer business, they are in the B2B business, only now dipping their toes into the world of understanding consumers. A few weeks ago I read a blog by Mike Shatzkin saying that publishers are in the ‘rights business’ – perhaps that says it all. They are so busy protecting their perceived rights that they are missing the point about connecting writers to readers, content to consumers, communites of interest and so on.

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By: Andrys https://booksquare.com/post-bib10-thoughts-mostly-about-user-experience/#comment-172446 Thu, 28 Oct 2010 11:43:47 +0000 http://booksquare.com/?p=3775#comment-172446 Kassia, glad there was that brief moment but wish it was after visiting here.

Kassia and Sue,
Thing is, enhanced book capabilities (someday, these may be standard) will change authoring, at least for those who want to use all the tools when ‘writing’ a ‘book.’

Enhanced CDs may have seemed to fail because they became DVDs, or portions of them.

OMG, Trumpet Winsock – I’d forgotten!

Brian, I hope to see those amazing illustrations on the web sometime.

Bob, I did wonder what the focus of yours had been. Thanks for giving us the link.

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By: Sue Sparks https://booksquare.com/post-bib10-thoughts-mostly-about-user-experience/#comment-172445 Thu, 28 Oct 2010 09:28:26 +0000 http://booksquare.com/?p=3775#comment-172445 Absolutely right about user experience and customer service. I love my Sony e-reader as a device, but the process of buying e-books from Waterstone’s in the UK (leaving aside the lack of choice compared with Amazon) was initially appalling, involving different sets of usernames and passwords and a serious lack of guidance on the download process, as well as no response from customer service when things go awry. Though it gets easier with practice that’s not really what should be required. The difference with buying a Kindle book for my iPhone app was like the difference between configuring Trumpet Winsock in 1995 and using the Web today. It’s hard to believe that if Sony actually tested the experience at all they would have been happy to let their customers go through it.
Not yet sure about enhanced e-books. The music industry tried enhanced CDs, and they mostly turned out to be an industry-driven attempt to make a bit of extra money rather than providing something really exciting. I’m prepared to be convinced though.

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By: Kassia Krozser https://booksquare.com/post-bib10-thoughts-mostly-about-user-experience/#comment-172443 Thu, 28 Oct 2010 03:57:37 +0000 http://booksquare.com/?p=3775#comment-172443 In reply to M. Louisa Locke.

M Louisa — Great points about eretailers. My panel (I’m moderating, not speaking!) is about modern bookselling because I think this is something we don’t talk about enough.

In my house, the iPad is used for a good amount of reading, but I use my Kindle almost like an extension of my brain. The iPad user has different needs, so both devices get used heavily, just in different ways. Ah, Google. Waiting and waiting and waiting to see.

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By: Kassia Krozser https://booksquare.com/post-bib10-thoughts-mostly-about-user-experience/#comment-172442 Thu, 28 Oct 2010 03:55:08 +0000 http://booksquare.com/?p=3775#comment-172442 In reply to Brian O’Leary.

Brian and Fran — Thank you! As both of you know, you contributed to the “never thought that way” part of this post. Containers and rights are clearly things that matter to me, and you both sparked weird and interesting thoughts. In a good way!

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By: Kassia Krozser https://booksquare.com/post-bib10-thoughts-mostly-about-user-experience/#comment-172441 Thu, 28 Oct 2010 03:53:14 +0000 http://booksquare.com/?p=3775#comment-172441 In reply to Andrys.

Andrys — Yes, Random House was scheduled to be there, but it appears they (or he) did not make it. Many attendees were looking for him. Surprised the heck out of me that more big houses weren’t there.

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By: Kassia Krozser https://booksquare.com/post-bib10-thoughts-mostly-about-user-experience/#comment-172440 Thu, 28 Oct 2010 03:52:18 +0000 http://booksquare.com/?p=3775#comment-172440 In reply to Andrys.

Andrys — it was great to meet you, if only briefly. The taxi story is sadly true. I’d blame my abysmal Japanese, but the whole thing was too funny to be just that (we’d had the concierge at our hotel write out directions). Eventually we found the restaurant we wanted.

I am in the enhancements must be integrated school. In past posts, I’ve broken them out into two categories. The first is marketing material — additional bits and pieces to the story, but not integral. Then there are true enhancements, additional media that, well, enhance, the story. Without them, the story is less rich. Following along the idea of progressive enhancement or graceful degradation, the story should work in all media/formats, but the enhanced version should be the optimal experience.

But your point about revisiting the work and enhancements is one I haven’t fully considered (or, thank you for a new idea!). I’m currently mentally slotting it into my integral enhancements — where it’s perfect to deal with the story as only words, but later you want to see the whole enchilada — rather than marketing. For me, enhancements must bolster the story being told.

Thanks for the link to the hatless photo. It took me a while to realize PB was sans hat. I just put it there automatically. Mind control, I think.

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